Axa Stenman Poland sp. z o.o., as a manufacturer, guarantees, under the conditions presented below, durability of properly used fittings together with the manufacturer's legal liability for material defects.
This warranty is valid on the territory of the Republic of Poland and applies to the functioning of door fittings and covers all defects caused by their defective construction or material defects:
Exclusions from warranty:
All replacement parts such as screws, fasteners, bearings etc. are not covered by the warranty.
In addition, the manufacturer is not liable for damages resulting from this:
Under this guarantee, AXA Stenman Poland undertakes to replace or repair the defective door handle only free of charge, within the guarantee period. The decision as to the way of dealing with the complaint remains at the discretion of AXA Stenman Poland. Replacement or repair of the goods will take place within 14 days from the date of delivery to AXA Stenman Poland.
The costs of delivering the replaced or repaired goods to the beneficiary of this guarantee shall be borne by AXA Stenman Poland. Claims under this guarantee will be considered only upon presentation of the product.
In case of replacing the defective product with a new one, the beneficiary of this guarantee is obliged to return the defective product upon receipt of defect-free goods.
In case of a complaint, the beneficiary of this guarantee presents a detailed description of the failure or damage and the warranty rights. AXA Stenman Poland may ask the beneficiary of this guarantee for more information about the product before deciding whether the complaint is justified.
The warranty period for the functioning of the hardware is
and starts from the date of purchase.
The warranty period for the durability of the anodized surface is 5 years.
Any complaints should be addressed to the retailer, delivering the defective product. It is the responsibility of the beneficiary of this warranty to demonstrate that the warranty is valid and that the warranty has not yet expired (e.g. by submitting a purchase document). The item complained about must be delivered to the seller's premises.
This warranty is governed by Polish law and any disputes arising out of it shall be subject to the jurisdiction of the Polish courts.
This warranty does not exclude, limit or suspend the rights of the buyer arising from the non-conformity of the goods with the contract.